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Frequently Asked Questions

1. Does the program cover

: the sports or other special activities you are going to engage in?
:

: pregnancy complications, premature and surgical deliveries, miscarriage; if yes, up to how many weeks of pregnancy?
:

: emergency medical evacuation?
:

: dental treatment?
:

: venereal disease, AIDS or AIDS related complex?
:

: loss or injuries due to war-risk, act of terrorism, hijacking and natural disasters?
:

: loss due to default or bankruptcy of travel suppliers?
:

: legal costs and under what conditions?
:

: follow up medical treatment incurred after returning home?
:

: travel delay due to weather, industrial action, mechanical derangement of the transportation vechicles of your journey?
:

: cancellation charges / curtailment expenses due to injury or sickness of your travelling companion though he / she is not your family member or busienss partner?
:

: children travel alone?
:

: injury or losses happen when you are hitchhiking or backpacking?
:

: cancellation / curtailment due to outbreak of strike, riot or civil commotion at the planned destination or places en-route?
:

: cancellation / curtailment due to any natural disaster happen to the insured person's residence before or during your journey which requires your presence on the premises?
:

: breakage or damage to fragile articles or documents in your luggage?
:

: loss of travel documents, and / or travel tickets and additional travel & accommodation expenses incurred to replace them?
:

2. Does the program

: apply to one way travel, if yes, up to how many days after arrival at final destination?
:

: apply any excess on all or any item?
:

: provide 24 hours worldwide assistance and to what extent?
:

: apply any deduction of benefit to insurants of a certain age group?
:

3. : Who can buy? Does the insured person has to be a resident or he/she has to commence his journey from the city/country of the insurer?
:


4. : Are there any family plan available? If there is one, the maximum benefits and premium amount is apply to each individual in the family plan or for the family as a group?
:


5. : Any daily limit imposed to the medical expenses?
:


6. : Any special program available to cover cancellation loss of expensive journey or cruise holidays?
:


7. : Who will be the beneficiary in the case of death of the insured person?
:


8. : Any direct billing to the insurer allowed and under what conditions?
:


9. : Do you have to bring your insurance with you along your journey?
:


10. : Does the program allow change of itinerary after insurance commenced?
:


11. : Can you extend the period of cover after the insurance has commenced?
:


12. : Claim procedures, is there any time limit imposed to notice of claims?
:


13. : Is it necessary to report every monetary or document loss to local police? What happen if you don't have time to do so?
:

14. : Does the program cover the losses of the prepaid accommodation arising from flight delay?
:


15
. :
Will the policy cover losses caused by the Year 2000 (Y2K) Problem?
:

Chinese travel.com.hk Tiglion Travel TLS insurance.com.hk

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Auspharm Trading (H.K.) Limited
[ Insurance Agent for Blue Cross(Asia Pacific) Insurance Ltd. & American International Underwriters, Limited ]
Rm. 902 Yue Xiu Building, 160-174 Lockhart Road, Wanchai, Hong Kong.
Email:tls@tls2.tiglion.net Tel. No.852-25987660 852-25117189 Fax. No. 852-25197296
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Last modified 11 September 1999
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