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Frequently
Asked Questions
1. Does the program cover
: the
sports or other special activities you are going to engage in?
: 
: pregnancy
complications, premature and surgical deliveries, miscarriage; if yes, up to how many
weeks of pregnancy?
: 
: emergency
medical evacuation?
: 
: dental
treatment?
: 
: venereal disease, AIDS
or AIDS related complex?
: 
: loss or injuries due to
war-risk, act of terrorism, hijacking and natural disasters?
: 
: loss due to default or
bankruptcy of travel suppliers?
: 
: legal costs and under
what conditions?
: 
: follow up medical
treatment incurred after returning home?
: 
: travel delay due to
weather, industrial action, mechanical derangement of the transportation vechicles of your
journey?
: 
: cancellation charges /
curtailment expenses due to injury or sickness of your travelling companion though he /
she is not your family member or busienss partner?
: 
: children travel alone?
: 
: injury or losses happen
when you are hitchhiking or backpacking?
: 
: cancellation /
curtailment due to outbreak of strike, riot or civil commotion at the planned destination
or places en-route?
: 
: cancellation /
curtailment due to any natural disaster happen to the insured person's residence before or
during your journey which requires your presence on the premises?
: 
: breakage or damage to
fragile articles or documents in your luggage?
: 
: loss of travel
documents, and / or travel tickets and additional travel & accommodation expenses
incurred to replace them?
: 
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2. Does the program
: apply to one way travel,
if yes, up to how many days after arrival at final destination?
: 
: apply any excess on all
or any item?
: 
: provide 24 hours
worldwide assistance and to what extent?
: 
: apply any deduction of
benefit to insurants of a certain age group?
: 
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3. : Who can buy? Does the insured person
has to be a resident or he/she has to commence his journey from the city/country of the
insurer?
: 
4.
: Are there any family plan available? If there is one, the maximum benefits and premium
amount is apply to each individual in the family plan or for the family as a group?
: 
5.
: Any daily limit imposed to the medical expenses?
: 
6.
: Any special program available to cover cancellation loss of expensive journey or cruise
holidays?
: 
7.
: Who will be the beneficiary in the case of death of the insured person?
: 
8.
: Any direct billing to the insurer allowed and under what conditions?
: 
9.
: Do you have to bring your insurance with you along your journey?
: 
10.
: Does the program allow change of itinerary after insurance commenced?
: 
11.
: Can you extend the period of cover after the insurance has commenced?
: 
12.
: Claim procedures, is there any time limit imposed to notice of claims?
: 
13.
: Is it necessary to report every monetary or document loss to local police? What happen
if you don't have time to do so?
: 
14. : Does the
program cover the losses of the prepaid accommodation arising from flight delay?
: 
15. : Will the policy cover losses caused by the Year 2000 (Y2K)
Problem?
: 
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