Terms and Conditions - Use of The Website

1. General Information

(a) The following Terms and Conditions - Use of The Website, is for you, the Users (referred as "the User" thereafter) to agree to be bounded by when accessing and/or using the websites, e.g., www.travel.com.hk and sub-websites, e.g., www.travel.com.hk/sweden.htm, (each website and sub-website is individually and collectively referred to as "the Website") that contain, without limitation, materials, contents, data, travel products and services shopping facility and information which may be offered from time to time by Tiglion Travel Services Company Limited (referred as "the Company" thereafter).

(b) User's access and/or use of the Company's Website is expressly conditioned on the User's acceptance of All Terms and Conditions contained in this Agreement. By accessing and/or using the Website of the Company, the User signifies the User's assent to All Terms and Conditions. If the User does not agree with any of All Terms and Conditions, the User must not access and/or use the Website of the Company.

(c) Words and terms used in All Terms and Conditions importing the singular include the plural and vice versa and words importing one gender include all genders.

(d) The Company may change All Terms and Conditions from time to time without prior notification to the User. By continuing accessing and/or using this Website, the User implies agreement to the latest All Terms and Conditions. Continued access and/or use of the Website after such changes shall constitute the User's consent to such changes.

(e) The Company may, at any time and at its sole discretion and without cause or notice, terminate or restrict any User's access to and/or use of the Company's Website or refuse to give effect to any booking, reservation, purchase, travel transactions requested and/or initiated by any User without being required to give any reasons or advance notice.

(f) If the User has any questions about All Terms and Conditions, please contact the Company for clarification.

2. Use of the Website

(a) The User shall access and/or use this Website only for the purposes of discovering travel products and services; and making reservations and purchases of travel products/services from the Company, offered from time to time by the Company. No part of this Website nor any of its materials, contents, data and information shall be exploited by the User commercially or used for any speculative, fraudulent mischievous, unlawful or prohibited purpose whatsoever, including but not limited to re-sale of goods, products and information as provided by the Company.

3. Accuracy of Information

(a) The Company does not endorse or recommend any particular travel service provider, and/or products, services. The Company has taken reasonable care that the content of this Website, including but not limited to, all travel information and listings are correct but are subject to amendment at any time without notice. The Company publishes such information in good faith. As User you acknowledge and accept that the Company cannot and has not completely checked the accuracy of all information provided by travel service providers such as airlines and hotels. The User should make her/his own evaluation of the accuracy or completeness of any information, opinion, advice or other content available through the Website.

4. Termination

(a) The Company reserves the right at any time at its sole and absolute discretion and without notice to revoke the right of any User to access and/or use the Website . The User agrees that the Company, in its sole discretion, may terminate the User's membership, login id, password, account or access and/or use of the Website, cancel the User's reservation/booking requests or purchases of travel products/services from the Company, and remove and discard any materials, contents, information, online reservation facility, online transaction facility within the Website for any reason, including, without limitation, for lack of access and/or use or if the Company believes that the User has violated or acted inconsistently with All Terms and Conditions of this Agreement. The Company may also in its sole discretion and at any time discontinue providing the Website, or any part thereof, with or without notice.

(b) The User agrees that any termination of the User's access to and/or use of the Website under any of All Terms and Conditions of this Agreement may be effected without prior notice, and User acknowledges and agrees that the Company may immediately deactivate or delete the User's membership or account and all related information and files in the User's account and/or bar any further access to such files or use the Website. Further, the User agrees that the Company shall not be liable to the User or any third-party for any termination of the User's access and/or use of the Website and the consequences thereafter.

5. Exclusion of Warranty

(a) The access, content, data, facility and other features of this Website (referred to as the "Features" thereafter) are provided by the Company for the User's personal viewing and convenience. No warranty is made, whether express or implied, with respect to the accuracy, reliability, merchantability, fitness for a particular purpose, title or non-infringement of the Features and the Company does not warrant that the Website, the server, the software, the computer equipment or other facilities used will be free from viruses or harmful components or that the Features will operate in an uninterrupted or error-free manner. The Company disclaims any and all implied warranties relating to the provision of the Features.

6. Disclaimers and Limitation of Liability

(a) The Company and its officers, directors, employees and agents, shall in no event, be liable for, any damages to, or viruses that may infect the User's computer equipment or other property on account of the User's access and/or use of the Website or the User's downloading of any materials, contents, data, text, images, video or audio from the Website.

(b) In no event shall the Company and its officers, directors, employees and agents be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including but not limited to loss of profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (1) the use of or reliance on the Website or any of its contents, (2) failure or delay to update the data or presentation of inaccurate or corrupt data at the Website, (3) any access and/or use of the Website or Features found herein, (4) any failure or delay (including, but not limited to the access and/or use of or inability to access and/or use the Website, any component of this Website), or (5) the performance or non-performance by the Company and its officers, directors, employees and agents even if such party has been advised of the possibility of damages to such parties or any other party.

7. Indemnification

(a) The User shall defend and indemnify the Company and its officers, directors, employees and agents from and against any damages, claims, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on the User's behalf or by third parties as a result of the User's access and/or use of the Website.

8. Governing Laws

(a) This Agreement shall be governed by and construed in accordance with the laws of Hong Kong Special Administration Region (HKSAR), without giving effect to any principles of conflicts of law. Those Users who choose to access and/or use the Website from other geographies and locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Except for equitable relief sought by the Company, which may be sought in any court of competent jurisdiction, the User consents to the exclusive jurisdiction of the Hong Kong Special Administrative Region courts.

9. Ownership, Copyright and Trademarks

(a) The Website is designed and created exclusively by the Company. The contents and the online travel product/service reservation, booking facility or transaction facility provided and offered from time to time on this Website are owned by the Company. Unauthorized use is strictly prohibited. All titles, trademarks, trade names, brands, logos, ownership rights and intellectual property rights, including copyright, rest with the Company.

(b) The User shall not at any time and/or by any means copy, reproduce, distribute, sell, transfer, republish, store, archive or use other than as intended at this Website with or without alteration or modification, any of the works, designs, contents, trademarks, trade names, brands and logos without the prior written permission of the Company.

10. Links to Third Party Websites

(a) This Website may contain hyperlinks to their third party websites for convenience only. These third party websites are not maintained by the Company and the Company is not responsible, nor does it control the contents and information of such third party websites. The aforesaid hyperlinks do not imply any association with or endorsement by the Company of the publishers of the third party websites or their products and/or services offered.

11. Notes, Notices and Disclaimers

(a) Notes, notices and disclaimers are posted throughout the Website so as to ensure that the User is duly notified and reminded of the User's obligations upon using the Website or making travel transactions at the relevant time. Unless otherwise expressly stated, in accepting All Terms and Conditions, the User is also deemed to have been notified and to have accepted and consented to the terms and conditions stipulated in the said notes, notices and disclaimers.

Terms and Conditions - Online Travel Insurance Application

1. General Information

(a) Online TravelSafe Insurance Application (referred as the "Travel Insurance" Application thereafter) is an Internet-enabled platform (referred as the "Travel Insurance Website" thereafter) provided by Tiglion Travel Services Company Limited (referred as the "Company" thereafter) through the Company's Website to enable you, the Customer (referred as the "Customer" thereafter), to apply and purchase Travel Insurance timely and conveniently before you depart your journey from Hong Kong. The complete application and purchasing procedures should only take a couple of minutes.

When you make an application for your Travel Insurance on the Company's Website, you will be offered a host of travel insurance products by the Insurance Companies, their underwriters, and their service vendor/provider on the Company's Website. You need to fill in and complete the necessary details truthfully and accurately on the Travel Insurance application form. If you pay the full insurance premium online using your valid credit card, your Travel Insurance Application should be automatically approved by the Insurance Companies, their underwriters, and their service vendor/provider concerned. Instantly, you will obtain your Travel Insurance policy document on your computing equipment. Thereafter, you should be fully covered from the beginning of your trip. In addition, to assure full convenience for the Customers, it is NOT necessary for the Customers to make any pre-registeration prior to applying and purchasing the offered Travel Insurance products online.

The following Terms and Conditions - Online Travel Insurance Application, without limitation, carries out the Customer's obligations when making TravelSafe Insurance Application. Customer's use of the Company's Travel Insurance Website is additionally subject to the following other Terms and Conditions, namely:

- Terms and Conditions - Use of The Website

- Terms and Conditions - Online Travel Insurance Application

- Terms and Conditions - Privacy Policy

(all the above mentioned Terms and Conditions are collectively referred as "All Terms and Conditions" thereafter).

(b) The Company acts only as an insurance agent for the concerned Insurance Companies, their underwriters, and their service vendor/provider for their Travel Insurance products that are available for application and purchase by the Customers. The Company makes no warranty of any kind regarding the Travel Insurance products and the Travel Insurance Application. This Travel Insurance Website and or any materials and contents provided on this Website, all of which are provided on as "As Is" basis. The Company do not warrant the accuracy, completeness, currency or reliability of any of the materials, contents or data provided through the Travel Insurance Website or found on this Travel Insurance Application. The Company expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.

(c) The Customer acknowledges that some of the materials and contents accessible through this Travel Insurance Website is provided by third parties and the Company is not responsible for those third parties or the goods or services they offer. Customer's use of this Travel Insurance Application and/or the Company's Travel Insurance Website is expressly conditioned on the Customer's acceptance of All Terms and Conditions. By using the Travel Insurance Application of the Company, the Customer signifies the Customer's assent to and is bounded by All Terms and Conditions. If the Customer does not agree with any of All Terms and Conditions, the Customer must not use the Travel Insurance Application of the Company and/or the Company's Travel Insurance Website.

(d) The Customer is financially responsible for all uses of the Travel Insurance Application and/or the Travel Insurance Website provided by the Company regardless whether the Customer is actually using them by herself/himself, or by any third parties including but not limited to minor or children, with or without the knowledge of the Customer at the time of using the Travel Insurance Application and/or the Travel Insurance Website.

(e) Insurance Companies, their underwriters, and their service vendor/provider impose different terms and conditions on the sale of specific Travel Insurance products and related insurance products featured on this Website. The Customer should carefully read the information on their (that is, Insurance Companies, their underwriters, and their service vendor/provider) brochures, coverage, schedule of benefits, terms and conditions, as well as exclusions, important rules, and claim procedures specific to the Travel Insurance products and related insurance products before making and finalizing the Travel Insurance Application.

(f) Words used in All Terms and Conditions importing the singular include the plural and vice versa and words importing one gender include all genders.

(g) The Company may change All Terms and Conditions from time to time without prior notification to the Customer. By continuing using this Travel Insurance Application and/or the Travel Insurance Website, the Customer implies agreement to the latest All Terms and Conditions. Customer's continued use of the Travel Insurance Application and/or the Travel Insurance Website after such changes shall constitute the Customer's consent to such changes.

(h) The Company may, at any time and at its sole discretion and without cause or notice, terminate or restrict any Customer's access to this Travel Insurance Application or the Company's Travel Insurance Website or refuse to give effect to any application or purchase of Travel Insurance requested by any Customer without being required to give any reasons or advance notice.

(i) If the Customer has any questions about All Terms and Conditions, please contact the Company for clarification.

2. Travel Insurance Products

(a) The Travel Insurance products available on the Company's Travel Insurance Website include, but not limited to travel insurance products and insurance related products offered by the Insurance Companies, their underwriters, and their service vendor/provider approved by the Company. For examples, Travelsafe Insurance by Blue Cross (Asia-Pacific) Insurance Limited. These Insurance Companies, underwriters, service vendor/provider are owned and operated independently, and therefore, the Company cannot ensure that the Customer will be satisfied with nor shall the Company be liable in any way for any loss or damages suffred by the Customer of their insurance policies, products, services or business practices.

(b) All the materials and information found and/or shown on this Travel Insurance Application and/or Travel Insurance Website, including but not limited to the brochures, coverage, schedule of benefits, terms and conditions, as well as exclusions, important rules, and claim procedures specific to the Travel Insurance products and related insurance products are provided to the Customer for reference purpose only. All Travel Insurance products offered to the Customer for application and/or sales are subject to availability, acceptance, confirmation, fulfillment, denial, cancellation and/or postponement of such Travel Insurance products solely at the discretion of the Insurance Companies, their underwriters, or their service vendors and providers concerned.

3. Application of Travel Insurance

(a) All Travel Insurance products must be applied for and approved before the Customer departs from Hong Kong.

(b) The Customers (insurance applicants) must have a valid address in Hong Kong Special Administrative Region (HKSAR or referred as "Hong Kong" thereafter). The address must be either a residential address or work office address. Typical examples of invalid address are post office box address, email address, hotel address, etc. The country of the Customers' and/or applicants' addresses must be Hong Kong.

(c) The Customers must originate his/her journey from Hong Kong. If the Customers' journey do not originate or via Hong Kong, the Customers' travel arrangements must be made and paid in Hong Kong.

(d) The Customer must be responsible for the truthfulness and accuracy of the information provided when applying a Travel Insurance. The Company is not responsible for any untrue and inaccurate information provided by the Customer. The Customer must rectify any untrue and incorrect information of the Travel Insurance Application and be liable to damages arising from the inability of rectification of such untrue and incorrect information.

(e) In the event of Travel Insurance Application and/or the Travel Insurance Website are not available due to whatever reasons such as the requested travel insurance product does not have an online credit card payment option, or the insurance policy document cannot be issued by the Company online, the customer should not proceed further. The Customer may choose to contact the Company by phone or by email or by fax to make further enquiries.

4. Coverage and Benefits

(a) The various details and/or plans of the Travel Insurance products, their coverage and respective benefits are solely responsible and independently provided by the Insurance Companies, their underwriters, and their service vendor/provider. These details and/or plans are generally available on our Company's Travel Insurance Website for the Customer's reference.

(b) In making an application for Travel Insurance by the Customer through the Company's Travel Insurance Website, the Company merely provides an online platform on the Internet for the Customer to apply for Travel Insurance and cannot be held responsible for coverage and benefits, premium, claims, misinformation or mishandling of Travel Insurance by the Insurance Companies, their underwriters, and their service vendor/provider concerned, and/or any other dissatisfaction or complaint of the Customer to the quality, terms and conditions, exclusions, etc. of the Travel Insurance provided by the Insurance Companies, their underwriters, and their service vendor/provider concerned or otherwise howsoever. In the event of claims, disputes, misinformation or mishandling by the Insurance Companies, their underwriters, and their service vendor/provider, or any other dissatisfaction or complaint aforesaid, the Customer should take up the matter directly with the Insurance Companies, their underwriters, and their service vendor/provider concerned.

(c) The Company accordingly accepts no responsibility or liability for any misunderstanding or error, whatsoever and howsoever caused, in respect of any application made. The onus rests on the Customer to read the brochure, coverage and benefits, premium, terms and conditions, exclusions and claims procedure in associated with the Insurance Companies, their underwriters, and their service vendor/provider concerned and ensure your application abides by these, to carefully check and correct any mistakes in the Customer's Travel Insurance Application and in any confirmation and/or insurance policy document thereof received from the Insurance Companies, their underwriters, and their service vendor/provider concerned via the Company.

5. Premium Prices and Currency

(a) The insurance premiums published on the Company's Travel Insurance Website are subject to change from time to time and without prior notice by the respective Insurance Companies, their underwriters, and their service vendor/provider. The Travel Insurance application form constitutes a request only and the Company does not guarantee the premium amount until the Travel Insurance Application has been confirmed by the Company and approved by the Insurance Companies, their underwriters, or their service vendor/provider concerned. Insurance product availability, premium and coverage and benefits for any travel insurance products can change at any time by the Insurance Companies, their underwriters, or their service vendor/provider concerned. Any additional costs will be advised to you when the Customer's Travel Insurance Application is confirmed.

(b) The supported billing and payment currency for the premium of the Travel Insurance is Hong Kong Dollars. The Company will bill the Customer in Hong Kong Dollars and the Customer will pay the Company with Hong Kong Dollars.

(c) The Company does not impose handling fees in the processing of TravelSafe Insurance Application made by the Customer except for insurance policy document delivery charge when requested by the Customer (please see Clause 7 (c) below).

6. Payment of Premium

(a) The amount of premium required for a Travel Insurance Application depends on a number of factors, including but not limited to, the specific type (plan) of travel insurance product, the range of insurance coverage and benefits, the duration of coverage, the number of insured persons, etc. The Company will advise the Customer of the required premium either interactively via the Travel Insurance Website or via phone/email as appropriate after an Travel Insurance Application is made.

(b) Payment of premium for TravelSafe Insurance Application may be made by online or offline payment method. The online payment method is by means of valid credit card through the Company's Travel Insurance Website. The Customer must make payment IN FULL for the premium of the Travel Insurance Application, including but not limited to the insurance applicant, and any other persons insured under the same Travel Insurance Application. Travel Insurance policy document will NOT be issued before full payment of premium is received by the Company.

(c) The Company only accepts a valid credit card which belongs to the Customer who is the main insurance applicant of the Travel Insurance Application. The reason for this is to protect our customers from any potential frauds associated with the purchasing of Travel Insurance on the Internet.

(d) If the Customer fails to make full payment, the Travel Insurance Application will be automatically rejected, rescinded and cancelled.

7. Travel Insurance Policy Document Collection

(a) Only those Travel Insurance products that accept full payment of premium by means of a valid credit card online will have their Insurance policy document to be instantly available to the Customer on his/her computer equipment after full payment of premium and approval of the Travel Insurance Application by the Insurance Companies, their underwriters, and their service vendor/provider. The insurance policy document can be printed on the Customer's printing equipment using A4 stationery or may simply be saved on the disk storage media of the Customer's computing equipment for subsequent retrieval or printing. However, the Company is not responsible for the Customer's failure of printing the Insurance policy document or the Customer's loss of the insurance policy document.

(b) An electronic copy of the insurance policy document will also be maintained on the Company's Website. This electronic copy may be accessed by the Customer later. The retention period of this electronic copy of insurance document will be determined by the Company from time to time. When the retention period expires, the electronic copy of the insurance policy document will be deleted from the Company's Website without any prior notice given to the Customer.

(c) For those Travel Insurance products that do not accept payment of premium via credit card online, the physical insurance policy document will be made available to the Customer which should collect it at the Company's office in Hong Kong (after full payment of premium and approval of the Travel Insurance Application by the Insurance Companies, their underwriters, and their service vendor/provider). Alternatively, the Customer may request the Company to deliver the insurance policy document to a designated address at an extra administration and delivery charge. The Customer should call the Company and request for the appropriate delivery arrangement after making a Travel Insurance Application in a conventional trade practice.

(d) If the Customer chooses to request the Company to deliver the insurance policy document to a specified address, the Customer must be responsible to provide and verify the correctness of the address. The Company is not responsible for the correctness of the address for the insurance policy document delivery. Further, any delay, loss or damage that may occur during the delivery of the insurance policy document by the delivery service provider is at the sole risk of the Customer and it is not the responsibility of the Company.

(e) The Company requires adequate lead time to arrange delivery of the insurance policy document to Customers who choose the option for the Company to forward to them the insurance policy document by post, express delivery or other specified modes of transportation or transmission. The Company will not assume any responsibility nor guarantee that the purchased insurance policy document will be able to be received by the Customers who choose not to collect their insurance policy document at the Company's office in Hong Kong. Therefore, it is pertinent that the Customers should allow ample lead time for making an offline or non-online travel insurance application. Further the Customers will assume full risk if they request the delivery of their purchased insurance policy document to their specified point of collection.

8. Refund

(a) The Company will not make refunds in any circumstances.

9. Exclusions and Claims

(a) It is the Customer's responsibility to comply with the terms and conditions specified by the Insurance Companies, their underwriters, and their service vendor/provider concerned. Failing to meet the terms and conditions specified by the Insurance Companies, their underwriters, and their service vendor/provider concerned will expose the Customer to the risks of non-coverage under the Customer's acquired Travel Insurance.

(b) If the Customer fails to comply with any of the terms and conditions specified by the Insurance Companies, their underwriters, and their service vendor/provider, the Company will not be held responsible or liable to, including but not limited to, any refund of premium paid, either in whole or in part, any claims of benefits under the coverage of the concerned Travel Insurance, etc. hereafter made by the Customer.

10. Disclaimers and Limitation of Liability

(a) The Company does not and cannot warrant the use of the Company's Travel Insurance Website will be uninterrupted, error free or virus free.

(b) The Company does not and cannot warrant the accuracy of information, availability and/or quality of products and/or services provided by the Insurance Companies, their underwriters, their service vendor/provider and the delivery service provider.

(c) The Company, the Company's employees, the associates or affiliates of the Company, the Insurance Companies, their underwriters, and their service vendor/provider assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect the Customer's computer equipment or other property on account of the Customer's use of the Travel Insurance Website or access to this Website or the Customer's downloading of any materials, contents, data, text, images, video or audio from the Website, in no event shall the Company, the Company's employees, the associates or affiliates of the Company, the Insurance Companies, their underwriters, their service vendor/provider, and the delivery service provider be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including but not limited to loss of profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (1) any use of the Travel Insurance Website or this Website or content found herein, (2) any failure or delay (including, but not limited to the use of or inability to use the Travel Insurance Website, any component of this Website) for applying Travel Insurance or other related insurance products and services, or (3) the performance or non-performance by the Company, the Company's employees, the associates or affiliates of the Company, the Insurance Companies, their underwriters, their service vendor/provider and the delivery service provider, even if such party has been advised of the possibility of damages to such parties or any other party.

Personal Information Collection Statement and Privacy Policy Statement

Personal Information Collection Statement

1. Anonymous browsing

(a) You can visit most of the parts of this site without giving us any information about yourself.

2. Purpose of Personal Data Entered

(a) From time to time, it is necessary for customers to supply to us with data in connection with using our value-added service including, but not limited to, placing an order for our product and service we sell or those we sell on behalf of a third-party, or subscribe to a mailing list.

(b) The purpose of personal data entered in a form will be used for the the purpose of the form only (e.g. to place an order for our product and service we sell or those we sell on behalf of a third-party, or subscribe to a mailing list, etc), as indicated on the form.

3. Possible Transferees

(a) On cases where we are accepting order for a third party's product or service, we might be needed to relay the necessary information to the third party, in order for the third party to be able to deliver the service or product to you.

(b) On cases, we might disclose such information to any agent, contractor or third party service provider who provides administrative or any other services to us in connection with the operation of our business regarding the order you place on us.

(c) Otherwise, we will not disclose (share, sell or divulge) it to external organizations unless we have informed you, been authorized by you, or are required to do so by law.

4. Rights of Access and Correction

(a) You have the right to request access to and correction of information about you held by us.
If you wish to access or correct your personal data held by us, please e-mail tls@tiglion.net, quoting the URL of the form where you have entered your information, the original particulars of your personal data, and the desired alterations.

5. Security Measures

(a) Most of our forms, where you send your personal information to us with, are protected by SSL, an encrypted communication channel, during the transmission. Once we have received such information, we will maintain this information according to our usual strict security and confidentiality standards.

Privacy Policy and Personal Information Collection Statement

This Statement is, except where separate and distinctive statements are provided, applicable to Tiglion Travel Services Company Limited, Tiglion Consultancy Company Limited and Auspharm Trading (H.K.) Limited ("We"). Please note that this Statement may be amended from time to time without prior notice. You are advised to check for the latest version on a regular basis. If there is any inconsistency or conflict between the English and Chinese versions of this Statement, the English version shall prevail.

1. Privacy Policy Statement

Our Pledge
We are committed to safeguard the privacy of individuals with respect to your personal data. We assure that our policies and practices, and those adopted by our affiliated companies and agents in relation to the collection, use, retention, disclosure, transfer, security and access of your personal data comply with the requirements under the Personal Data (Privacy) Ordinance (Chapter 486) (the "Ordinance") under the laws of Hong Kong, as well as the relevant code of practice and guidance issued by the Office of the Privacy Commissioner for Personal Data, Hong Kong. The meaning of the term "personal data" adopted in this Statement is defined in the Ordinance.Where our operations are subject to privacy legislation other than that of Hong Kong (such as due to our carrying out of operational functions outside of Hong Kong), this Statement shall apply so far as it is consistent with such local legislation.

Collection of personal data
At times, you may be required to provide your personal data including, but not limited to, your name, gender, date of birth, identity document number and/or its copy, telephone number, fax number, home address and/or its proof, email address and credit card information, etc. Refusal to provide such information may render us unable to handle any application or request you are making, or may deny you access to certain parts of our websites, or may otherwise defeat the objectives of your visit. If you are under the age of 18, consent from your parent or guardian is required before you provide us with any personal data. Information relating to your use of our services, such as call/connection time, duration, origin and destination, may be automatically collected for our accurate reporting and administration of your accounts. Some of our websites may disclose non-personally identifiable aggregate statistics relating to our visitors to advertisers. Some of our websites may collect aggregate information about our visitors, e.g. statistics on the number of visits. This type of data may include, but is not limited to, the browser type and version, operating system, IP address and/or domain name.When you visit our websites, we will record your visit only and will not collect any personal data from you unless otherwise stated. Cookies used (if any) in any part of our websites will not be deployed for collecting personal data. You may refuse to accept Cookies by modifying the relevant Internet options or browsing preferences of your computer system, but to do so you may not be able to utilize or activate certain available functions in our websites. Our websites may bar users who do not accept Cookies.

Accuracy of personal data
Your application for our services may be subject to assessment and verification of your personal details. If we regard results of such checking is unsatisfactory, we will not enter into an agreement with you. Under certain circumstances, data provided by you will be validated by using generally accepted practice or against our pre-existing data, or we may require you to show the original documentation before the data may be used, such as personal identification document and/or proof of address.

Use of personal data collected
Specific purposes for which your personal data may be used are set out in our "Personal Information Collection Statement" set out in Part 2 below (particularly those contained in points i through to iv in the first paragraph of Part 2 below).

Data access and correction
Under the Ordinance, you have the right to:i. Check whether we hold any of your personal data; ii. Access your personal data held by us; iii. Request us to correct any inaccurate personal data held by us; and iv. Ascertain our policies and practices established (from time to time) in relation to personal data and the types of personal data held by us. If you want to access and/or correct your personal data which you have given us via internet or other means, or if you want to ascertain our policies and practices in relation to personal data and the kind of your personal data held by us, please contact us in writing.

Security of personal data
We use various encryption techniques to transmit via the Internet your personal data, which can only be accessed by our authorized personnel. Given the operational nature of the Internet, we cannot guarantee that the transmission is fully secure.

Access to personal data
Our staff are required to strictly adhere to our Internal Guidelines on Record Retention and Access to Personal Data. Physical records containing personal data are securely stored in locked areas when not in use. Access to such physical and/or computer records is strictly controlled and requires management approval for each access. Approvals for access to customers' personal data are granted only on a "need to know" basis. Where we retain, use and/or transmit customers' personal data, we have put in place adequate measures to protect it from accidental and/or unauthorized disclosure, modifications, loss and/or destruction.

Retention of personal data
If you are a customer of ours, your personal data which you have given us via internet or other means, during the service subscription period will be retained for a reasonable period after termination of your subscription. We will erase any unnecessary personal data from our system in accordance with our internal policy.

On-line Services
We may promote on-line stores or service providers operated by third party merchants on our website. If you want to use or order any services or products from them, please note that once the information that you provided is transferred to the relevant merchant, it will be beyond our control and thus outside the scope of protection afforded by us.

2. Personal Information Collection Statement

As a customer of our company, or a visitor or user of our website(s), it may be necessary for you to provide us with your personal data when you apply to us and/or continue to subscribe with us for any service and/or product. If your personal data is incomplete or incorrect, we may not be able to provide or continue to provide the services to you. We shall keep your personal data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of personal data will be in accordance with requirements under the Ordinance and this Statement. We may use and retain the personal data provided by you for the following purposes and for other purposes as shall be agreed between you and us or required by law from time to time: i. Processing of your service application, and provisioning of the services; ii. Subject to your consent, we may use your personal data (including name, gender, telephone number, fax number, postal address, email address, month and year of birth) for marketing the goods and/or services (restricted to travel products, insurance, hotels, wushu culture products, performance and social network services)(irrespective of whether we are remunerated for such marketing activities) relating to us, our affiliated companies and business partners, any of their subsidiaries and any company in which the same has a direct or indirect interest or with which it is in joint venture or co-operation or their respective successors and assigns). We may dispatch to you the promotional information via direct marketing telephone calls, e-mail, e-message (E-message means electronic messages delivered via the following means: mobile short messaging service (SMS) / multimedia messaging services (MMS) / cross-platform mobile messaging application (e.g. smartphone messaging application)), facsimile, direct mailings etc. We will enquire your preference on nature of products/services before we provide you with the direct marketing promotional materials. iii. Enabling us to perform any obligations on interconnection or conform with other industry practices, or to comply with any requests stipulated by governmental or regulatory authorities; and iv. Enabling us in prevention of crime. We may disclose and transfer (whether in Hong Kong or overseas) your personal data to the following parties to use, disclose, process or retain your personal data for the purposes mentioned above: i. Our agents and contractors (including IT, network, customer service, sales agents and contractors), telecommunications operators, and service providers for the provision of our services; ii. Our affiliated companies and business partners;iii. Banks, financial institutions and credit providers; iv. Debt collection agencies, credit reference agencies and security agencies; v. Regulatory bodies, law enforcement agencies and courts; vi. Our professional advisers, and any other persons under a duty of confidentiality to us; and vii. Any of our actual or proposed assignees or transferees of our rights with respect to you. In addition, in accordance with your agreement with us or consent given to us (as the case may be), we may disclose and transfer your personal data (whether in Hong Kong or overseas) to our affiliated companies, and business partners for the purposes of carrying out market research and ensuring such personal data provided by you to us fulfills the aforesaid or other purposes as shall be agreed between you and us or as required by law from time to time. If you do not wish to receive direct marketing promotional information from us with respect to the telecommunication and/or other categories of products/services mentioned above, or do not wish us to disclose, transfer or use your personal data for the aforesaid direct marketing purposes , please contact us 25117189 or by post: Room 902 Yue Xiu Building 160-174 Lockhart Road Wanchai Hong Kong or by fax: 25987660.

3. Enquiries

Should you have any enquiries concerning this Statement, please feel free to contact our Data Protection Officer in writing at : Room 902 Yue Xiu Building 160-174 Lockhart Road Wanchai Hong Kong